Services
What Sets Us Apart
Why Partner with Unipos?
At Unipos, we don’t just provide software—we build long-term partnerships. We understand your business is unique, and our goal is to help you grow from a single store to a thriving retail group.
By staying at the forefront of technology and retail trends, we deliver tailored solutions and exceptional service that empower your business to compete and excel.
Deep Local Expertise
Over 35 years supporting South African and regional retailers.
Customised Solutions
Software and services adapted to your industry and size.
Committed Support
From rollout to ongoing training and technical assistance.
SERVICES
Unipos Assurance Program
Our continuous improvement program ensures your Unipos system stays up to date, secure, and competitive. A portion of your service fee is dedicated to:
Ongoing software development
Feature enhancements & updates
Rapid response to industry changes
INHOUSE SOFTWARE DEVELOPMENT
Unipos software is designed and maintained by our experienced in-house team, ensuring tight integration and reliable performance across all modules.
We continuously upgrade our solutions with feedback from clients and awareness of market trends, delivering a cutting-edge platform that grows with your business.
Comprehensive Support
Before, During, and After Purchase
Consultation
- Detailed needs analysis and gap identification
- Hardware site surveys to ensure compatibility
- Tailored recommendations and transparent cost proposals
- Ongoing consulting to improve existing installations and workflows
Implementation & Training
- Clear role definitions and project management during installation
- In-depth training sessions before and after go-live
- Continuous training options to enhance proficiency
Onsite & Remote User Assistance
- Prompt on-site support with regional coverage
- Expert remote help desk for software issues
- Swift escalation to technical specialists for complex problems
- Service guided by formal Service Level Agreements (SLA)
BUSINESS CONSULTING
Unipos offers professional consulting to optimize operations, increase profitability, and navigate retail challenges.
Analyze workflows and identify efficiency improvements
Develop strategies leveraging Unipos tools and technology
Advise on IT infrastructure and process enhancements
Provide ongoing guidance to support sustainable growth
Additional Value-Added Services
IT Infrastructure Management
Secure Hosting Solutions:
Custom Software Development
Training & Consulting
Don’t settle for cheap solutions that cost you more in the long run.
At Unipos, we deliver quality, reliability, and ongoing support—so your business runs smoothly today and grows stronger tomorrow.